The headset works without it (hence the score of 4 and not 0), but it is deprived of its functionality. It's a handicap because the software hides the EQ and the management of the spatialization of the sound. As soon as it is uninstalled, everything works fine again. As soon as it's installed, I can't get any sound on Discord or Youtube (whose videos start lagging in slide show mode). Not because its ergonomics are bad, no, but because it makes the headset unusable on my PC (Ryzen 7 5800X + 32GB of ram). On the other hand, the software that comes with it (SteelSeries Engine) is a disaster. The headset itself is quite good, comfortable, good sound, good autonomy, correct microphone.
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